Auditing and Re-inventing the Claims Process

Banyan is internationally known and used for its expertise on the development of claims models, redesigning claim processes and procedures, developing and delivering training for case managers and advancing quality control programs. We also consult on technology configuration and end-to-end process change requirements including tools, processes and resourcing.

We are internationally used for quality audits on disability claims to ensure effective case management is being applied and, at the same time, to ensure optimum management of offsets where applicable. Our quality audits focus on embracing both strengths and opportunities for improvement. We accomplish our quality audits within a proprietary software solution which yields efficient and expansive analysis of the data collected.